The digital transformation with Big Data, Smart Data, AI, Machine-Learning or Neuronal Networks, just to mention a few promising technology fields, is profoundly altering the daily production routine in the printing sector. But how can Printing houses benefit concretely from this situation? Maintellisense, the in-house developed service platform from manroland Goss provides the appropriate answer. The combination of the terms Maintenance, Intelligence and Sense, shortened to Maintellisense, embodies the understanding of the web offset specialists from Augsburg of Service Solutions 4.0, in just one word. The focus of Service today lies in the development of practicable applications for the Next Generation, which optimise the production processes via the deployment of intelligent technologies, increase the systems efficiency and thereby sustainably reduce the total costs.